Article

Uline Stand Up for Quality

October 08, 2015

Randy Copenharve, Director of Facilities Projects (left) and Ronn Cypher, Director of Engineering from Uline (right) speak at the workshop

Building high-quality facilities is always at the forefront of our commitment to our customers.  Demonstrating this commitment and priority to quality craftsmanship, the ULINE W2 project in Pleasant Prairie, Wisconsin held a Stand Up for Quality Workshop on Thursday, October 1. 

Mortenson’s Andy Ostrand and Mike Sorge kicked off the meeting by thanking everyone for their hard work on the Uline project and shared a video showcasing Uline’s business and culture.  Following the video, Andy shared some astounding facts about the 1.2 million-square-foot distribution center.  Building the facility includes moving 1.5 million square feet of dirt, pouring 54,000 cubic yards of concrete, installing 940 skylights, 254 miles of wire, 2,765 LED light fixtures, and 272 loading docks!  Construction began in September 2014 and will be complete in November 2015. Uline will begin distributing product from the building early in 2016. 

Mike Sorge then highlighted why quality is important: it showcases the professional talent of each of the craftworkers and drives efficiency, safety, and high craftsmanship.  He stressed that each craftworker should focus on doing the job right the first time and be respectful of the trades that come before and after them. 

Scott West, Mortenson’s Corporate Director of Quality, and Josh Skogman, Director of Quality for Mortenson’s Wisconsin Operations, continued with Mortenson’s quality mission and quality management plan.  At Mortenson, our focus is to always create an exceptional customer experience by doing the job right the first time.  Scott stated that rework costs three times as much as doing things right the first time.  Josh emphasized: plan your work, do a good job, check your work, and then act on anything that needs to be changed.  He encouraged everyone to take the time to put together an Integrated Work Plan (IWP) before completing work.  IWP’s communicate critical safety, quality, disruption avoidance, and efficiency measures for a specific work activity.  Josh then stressed that Mortenson expects everyone to plan their work, and that the project team will give you the time and support you need to properly plan your work.   Put your plan into practice, follow-up with inspections, and improve as needed.  Josh also encouraged the foreman and superintendents to attend the daily Plan of the Day (POD) meetings to communicate daily activities and share ideas for improvement.  He ended by stating that a plan that is not written down is just an idea.

Another interesting component of this project is the Hydrogen Fuel Facility.  Ronn Cypher, Director of Engineering from Uline, shared some interesting facts about hydrogen fuel and the new system that will be used to power all of Uline’s forklifts.  To learn more about this, check out our recent article on the Hydrogen Fuel Facility here.

The Stand Up for Quality presentation wrapped up with a few words from Randy Copenharve, Director of Facilities Projects for Uline.  He thanked the craftworkers for keeping the project extremely clean and encouraged them to continue to focus on quality as the project nears completion!