[SENIOR VICE PRESIDENT]
It's so important to look for the good in everything. When you work to see the good, good things will follow.
It starts by investing in our customers
Before we ever break ground, we invest in learning how our work will impact the customer’s business, aligning our project approach to what they really need. We know they want us to build a building, but ultimately, they’re setting out to achieve something bigger for their organization. So every project starts with an immersion in the “why” behind it. When every project team member understands and cares about what success looks like for our customer, we’ll deliver better on every level.
Delivering exceptional experiences
Driving down costs is an essential element of providing an exceptional experience to our customers. But it’s so much more than that. It takes transparency and open communication. It takes knowing where each project is financially at every step. It takes anticipating challenges and responding to issues, to prevent unwanted surprises. Making every decision with the customer’s best interests at heart is how we build trusting relationships and ensure our customers get the best outcomes for their capital investment.
Staying strong by investing in our people
At Mortenson, we recognize the richly human nature of this business. Everything we do focuses on our people. We make a point of knowing our team members extremely well. We care a lot about their mindset, their needs, and their appetite for career opportunities. And we’re thoughtful about everyone’s growth and development. This humanity is such an important part of our core. The art of it – and the opportunity – is to continue motivating, respecting and inspiring the next generation of talented people.